We deliver within the EU as well as to Switzerland, Norway, and Liechtenstein.

We usually ship your order on the same day if it is placed by 12:30 p.m. on weekdays. Orders received after this time will be shipped on the following working day.
Delivery then normally takes 1–2 working days with DHL from Germany.

Within Germany, shipping is free for orders over €69. Below this amount, shipping costs start at €4.99.

For deliveries within the EU and to Switzerland, Norway, and Liechtenstein, shipping costs and possible exemption limits are clearly displayed and calculated at checkout.

Yes. Once your order has been shipped, you will receive a shipping confirmation email including tracking information.

If your order arrives damaged, please contact our support team directly. We will find a quick and easy solution.

Yes. You have a statutory right of withdrawal of 14 days. Please note: Opened or unsealed products are excluded from return for reasons of health protection and hygiene.

Our products are subject to high quality and hygiene standards.
Once a seal has been broken, we can no longer guarantee that a product is unchanged and flawless. For this reason, opened or unsealed products cannot be returned.

You can pay securely with us using credit card, PayPal, Apple Pay, Google Pay, and other payment methods displayed at checkout.

We process orders very quickly. Changes or cancellations are therefore only possible as long as your order has not yet been prepared for shipping. If you would like to make a change, please contact our support team as soon as possible – we will check what is still possible.

If, contrary to expectations, your order does not arrive, please contact our support team.

You will automatically receive your invoice by email after completing your order. You can also log in to your customer account to view your orders and invoices at any time.

Yes. You can create a customer account to view your orders and invoices at any time and complete future orders more quickly.

You can always find the recommended dosage directly on the respective product page. Most of our products are designed for daily use and can be easily integrated into your everyday routine.

Basically, yes. Our current Essentials range in particular is formulated so that the products can be taken together.

However, as needs and products vary, we recommend that you follow the instructions on the respective product page – especially for new or specialized products.

No. Each of our products works on its own.

Stacking can be a way to combine different products in a targeted manner, but it is not a must. Which combinations make sense depends on your individual needs and the product in question.

Many of our products are designed for long-term use. Other products can be used for specific purposes or for a limited period of time.

We clearly state on each product page whether a product is intended for permanent or situational use.

We always use selected, high-quality raw materials and clear recipes. All ingredients and their dosages are always clearly listed on the respective product page.

Our products are developed to be used sensibly. However, depending on individual circumstances or certain active ingredients, it may be advisable to follow the instructions for use or to take products at different times.

If you are unsure, we recommend checking the information on the product page or seeking medical advice in advance.

We don't believe in packing as many active ingredients as possible into a product. Instead, we develop targeted formulations that can be combined in a meaningful way and are tailored to actual everyday needs.

You can find the respective properties clearly listed on the product page. There, we provide all relevant information in a clear and concise manner.

Our products are manufactured in Germany under strict quality and safety standards.

Our products are formulated to be well tolerated and suitable for everyday use. As with all dietary supplements, individual tolerance may vary.

If you are pregnant, breastfeeding, or taking medication, we generally recommend consulting a doctor before taking this product.

If you have existing medical conditions or take medication regularly, you should consult your doctor before taking dietary supplements.

Dietary supplements do not work immediately. It is crucial to take them regularly over a longer period of time. Effects and perceptions may vary from person to person.

No. Our products are a supplement to a balanced diet and a conscious lifestyle – not a substitute.